BitTitan Migration

TechData Reseller

TechData Reseller



From the smart phone in a user’s hand to complex solutions powering a global enterprise, Tech Data connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance.

As the world’s leading end-to-end technology distributor, we put singular focus on our customers’ needs and goals with the objectivity of a true strategic partner. With reach, capabilities and resources that span the technology continuum, we are a vital link in the IT channel, delivering the insights and optimized solutions our channel partners depend on to compete in the market today, tomorrow and into the future.

  • Our Purpose:

    To continuously satisfy the world’s ever-evolving demand for technology.

  • Our Vision:

    To be the vital link in the technology ecosystem, enabling our channel partners to bring to market the products and solutions the world needs to connect, grow and advance.

  • Our Mission:

    By providing channel partners with reach, efficiency and expertise, we become essential in their ability to meet the evolving needs of the technology market through exceptional service, insight and world-class execution.

Tech Data is currently ranked No. 90 on the Fortune 500® and has been named one of Fortune’s “World’s Most Admired Companies” for ten consecutive years.



  • 45 years in IT distribution
  • $37 billion in sales for fiscal 2020
  • Ranked No. 90 on the FORTUNE 500
  • 125,000+ IT reseller customers
  • 150,000+ IT products sold
  • 100+ countries served
  • 14,000+ employees worldwide
  • Named One of FORTUNE's "World's Most Admired Companies"
  •  Integrity: We do what's right.
  •  Excellence: We deliver excellent experiences.
  •  Accountability: We keep our promises.
  •  Collaboration: We support each other.
  •  Inclusion: We win together.
Open Source Project Application

Open Source Project Application

Services & Support

There's far more at stake than licensing costs when nowadays looking at OSS solutions. It's important to look for not just functionality but also frequent updates, a healthy user community, and the availability of professional support. Customer satisfaction is our absolute priority. Following we give you an overview about our services that are delivered by our support team.

Software as a Service


Our Saas package: No installation, no backups, no updates necessary. Ready to use in less than 24h.

Professional Support


We provide you with a broad range of technical support, training and other services.



Make use of our industry experience.



]project-open[ is Web based enterprise project management application with a focus on finance and collaboration. It’s main purpose is to coordinate the work of project managers, project members and stake holders across multiple projects. Target organizations are companies or corporate departments that need to track finances, tasks, and resources for a large number of concurrently running projects.

]project-open[ consists of about 200 modules for resource management, time sheet management, HR, CRM, ITSM, collaboration and financials. ]po[ is built on top of, an open-source Web platform featuring role-base permissions, workflows, dynamically extensible objects and full-text search.


  • Project, portfolio and resource management
  • Import and export to and from MS-Project, GanttProject and OpenProj
  • Financial management with project controlling and project billing (SAP & Navision backends)
  • Time & expenses tracking controlled by configurable workflows
  • Collaboration with Wiki, forum discussions, file storage and full-text search across all objects
  • Predefined reports, dashboards, indicators and data-warehouse (add-on)
  • HR management with vacation management, skills & recruiting
  • ITSM with helpdesk, ConfDB, SLAs, release management and integration with CVS & Nagios
  • CRM with companies, contacts, sales pipeline and mail integration
  • Role-based permissions for GUI elements, projects, companies and many transactions
  • REST Web-service back-end designed for YUI & Sencha AJAX front-ends
  • Dynamic fields and value ranges allow to extend all important business objects
  • Configurable workflows allow to control the life-cycle of all important objects

PM - Project Management

Management of one-time activities, their resources and their scheduling.

  • Project Planning
  • Project Tracking
  • Scrum & Agile
  • Portfolio Management
  • Task Management
  • Project Change Management
  • Project Status Reporting
  • Milestone Tracking
  • Baseline Mangement
  • Risk Mangement
  • Timesheet Management

ITSM & Services Management


  • SLA Management
  • Incident Management
  • Help Desk
  • Problem Management
  • Configuration Management
  • Customer & Provider Portal
  • Change Management
  • Software Release Management
More information
More information

BI - Business Intelligence & Reporting

Provides visibility of process variables. Includes operational reports, data-warehouse cubes and performance indicators.

  • More than 40 Reports
  • Data-Warehouse Cube
  • Pie Charts based on DW-Cube
  • MS-Excel / MS-Access Report
  • ]po[ HTML Reporting Engine
  • ]po[ OpenOffice “PowerPoint” Reporting Engine
  • Sencha Charts
  • Histogram Chart
  • Simple SQL Query in pgAdminIII or PSQL
  • Ad-hoc Queries

CKM - Collaboration & Knowledge Management

Services for archiving/managing/integrating business intelligence into daily company operations

  • Wiki
  • Filestorage
  • Discussion Forum
  • Full-Text Search Engine
  • Calendar
  • Surveys
  • Idea Management
  • Mail Integration
More information
More information

CRM - Customer Relations Management

  • Customer Maintenance
  • Management of IT infrastructure and services, based on ITIL best practices
  • Sales Planning
  • Customer Portal
  • Lead Management
  • Mass Mailings
  • Reporting

FI - Finance

General corporate financial management services

  • Time Sheet Management
  • Project Controlling
  • Budget Management
  • Sales Planning
  • Project Billing
  • Earned Value
  • Accounts payable
  • Accounts Receivable
  • Multi Currency Management
More information
More information

HR - Human Resource Management

Administration of human resources and their skills both inside and outside the company.

  • Employee Maintenance
  • Absence Management
  • Resource Management
  • Skill Management
  • Employee Management
  • Expense Management
  • Reporting & Indicators

PD - Product Development

Support for conception, development and implementation of new products.

  • Idea Management
  • Idea Screening & Portfolio Management
  • Product Scheduling & Planning
  • Product Document Management
  • Product Life Cycle Management
  • ITSM Configuration Management
  • ITSM Product Release Management
More information
More information

SD - Software Development

  • Tracking the development and deployment of software project and products
  • Software Project Scheduling and Planning
  • Software Project Tracking
  • Software Version & Change Management
  • Software Defect & Bug Management
  • Software Release Management

TR - Translation

Translation workflow and specialized resource management for the translation/localization sector.

  • Translation Workflow
  • Trados Integration
  • Internet Filestorage
  • Freelance Skill Database
  • Translation Quality
  • Translation Purchase Orders
  • Translation Quality
  • Translation Marketplace


Modules and Packages Overview 




Object Types and Data-Model Overview

See "clickable map" below and find additional information in our Data Model documentation.


component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component



Screenshots / Quick Overview


SKU 1/yr Hosting Plan Included-5-users

Demos for Remote Application Server setup

Demos for Parallels Remote Application Server



Parallels Remote Application Server end-to-end Demo Click here

Initial Setup

How to Upload, Install, and Publish your Applications Click here
How to Invite Other Users to Test Parallels RAS Click here
Deploying your Appliance and Quick Start Click here

Enhance Your Environment

Adding RAS Performance Monitor Click here
Adding RAS Reporting Click here
Adding New Remote Desktop Servers Click here
Adding new Gateways & Publishing Agents Click here

How to Upgrade

How to Upgrade Parallels RAS Click here

Learn more about special features

Bluetooth Mouse in iOS & Android Client Click here
Drag & Drop Click here
iOS TouchID Click here
White Label HTML5 Client Click here
Quick Keypad Click here
Brilliant Mobile Experience Android Click here
Brilliant Mobile Experience iOS Click here
iGEL UD Pocket Click here
Linked Clone VDI in KVM Click here
Parallels MY Account for Service Providers Click here
Terminal Server / RD Server Best Practices Click here
How to enable 2FA (MFA) with DUO Click here
How to enable Microsoft User Profile Disk Click here

What does Remote Application Server do?

Parallels Remote Application Server (RAS) is an integrated solution to virtualize your applications, desktops, and data. Parallels RAS publishes applications and delivers Remote Desktops and VDI to any device in your network, anywhere. LEARN MORE

How do I upgrade to Parallels RAS 16.5?

Visit KB124222 to learn how to upgrade your Remote Application Server to version 16.5. KB124222
Read KB123571 to learn about the license upgrade. KB123571

Why do I need a business account?

You need a Parallels business account to manage your Parallels RAS license. Visit KB123620 to learn how to create a business account during activating or upgrading Parallels RAS. KB123620
You can find all the information about registering and managing your Parallels RAS license in KB123516. KB123516

Where can I get information on support services?

Life Cycle Announcement KB123002
Scope of Support KB123418
Support Service Description KB123417

How can I get support if I have an issue?

Simply file a ticket with our Support Team for assistance Click here
You can also visit our Knowledge Base for answers to your questions Click here

Configuration and Troubleshooting

Remote Application Server quick start guide: installation KB124219
Remote Application Server quick start guide: configuration KB124220
Multiple Active Publishing Agents KB124003
How to Install and Configure RAS Portal KB123591
Using Parallels Client KB123586
Setting up RAS Reporting KB123605
HALB Appliance Installation and Configuration KB123607
Managing Windows Devices KB123635
VDI – Using Virtualized Resources KB123599
How to Configure the HTML5 Gateway KB123590
High Availability Load Balancing - Hypervisor Prerequisites KB123606
Firewall Requirements KB123255
System Requirements for Remote Application Server KB124303
How to configure Remote Application Server Client for better performance and confirm that RemoteFX is used in a session KB123018
SKU Demos_for_Remote_Application_Server_setup

Yetiforce Magento Integration

YetiForce Magento Integration

YetiForce integrated with Magento, one of the largest and most popular e-commerce platforms. This solution allows you to conduct centralized activities related to customer service and e-store orders straight from the CRM. It means that you will be able to communicate with clients, create all necessary documents related to orders (eg. invoices, receipts, storage documents) and update stocks - all in one place.  

Your employees won’t have to learn how to use the complex Magento platform if you integrate your CRM with this extension, which will result in lower training costs. 

Data synchronization between the two systems takes place using the API (Magento Admin REST endpoints). Flexible design of the solution allows multi store management, i.e integration of YetiForce with multiple stores based on the Magento engine. It also allows one central warehouse or multiple warehouses where each store has its warehouse. Regardless of stores number, YetiForce is always the master system that centralizes data from the Magento platform. The communication is one-way, i.e YetiForce CRM queries the Magento API, downloading and updating data in both ways. 

More information about the YetiForce Magento integration can be found in the documentation.

  • Centralized point of service for many processes
  • Multi store functionality
    yetiforce formyplatnosci


    Due to the nature of the products offered in our store (electronic modules and online support), the only available payment method is a prepayment. The YetiForce Online Shop prefers payments made through PayPal, allowing you to pay for your purchase with a credit card, or your PayPal funds. The payment must be made within 7 days from the date of order. Once we accept your payment, we will start processing your order.
    yetiforce bezpieczenstwo


    In order to secure our clients' purchases in our store, we decided to enable PayPal payments. It is an international payment system, which allows its users to make secure online payments in more than 190 countries. PayPal payments can be finalized using VISA and MASTERCARD credit cards, or VISA ELECTRON and VISA GOLD debit cards.
SKU Yetiforce_Magento_Integration

Vendor Management


Are you looking for an expert that helps you drive revenue, increase market share and focus on business outcomes for your customers?

Tech Data’s Vendor Technology Enablement team draws on decades of experience and technical training to offer world-class pre-sales engineering solutions, so you can be the expert your customers need.

  • Pre-sales Engineering: have a high emphasis on supporting the day-to-day tactical configuration support. This team is certified in their specific vendor lines and accelerate the sales process for you by ensuring quality configuration support.

  • Field Solutions Architects: field resources that focus their time on higher-level technical enablement, certification mapping, ensuring your vendor compliance and enabling you to craft the right solutions for your customers.

  • Program Management: provides support when there are multiple vendors bringing a new solution to market or when you have a custom build or program that requires a higher level of complexity and will be built within Tech Data’s integration center. This team also supports our Global Tradeshow program where Tech Data maintains, refreshes and ships gear to industry shows around the world on your behalf. We will even provide personnel to work the booth alongside your own team.

  • Converged Project Management and Execution: this team is responsible for the execution of complex data center integrated solutions including multi-vendor reference architectures or your own custom solution. The mission of this team is to be the single source from technical discovery, to quote to order. This ensures a streamlined order process for you.

  • Solution Centers: Advanced technology showcases with two locations allowing for different focus. Clearwater provides a showcase of vendor equipment with rooms for training as well as Tech Data led demonstrations of equipment. Chandler’s equipment is available through an online, web based GUI providing 24/7 access for customer demos and partner training.
SKU Vendor_Management

Please call us we would be happy to help

Just Wanna Chat ? Just let Us Know When